Industry
Property Management
We fix maintenance requests, application paperwork, owner statements, and vendor invoices at a volume where doing it by hand per unit stops working.
Where the time goes
What usually eats hours here
- Maintenance requests arriving by phone, text, email, and portal, logged by hand into whatever tracks work orders
- Tenant screening documents collected and reviewed one application at a time
- Owner statements put together by hand every month, across every property in the portfolio
- Vendor invoices matched to work orders by hand before they're approved for payment
Examples, not client case studies
What this can look like
These are illustrative examples, not promises of results. Every project starts with your own workflow.
Owner statement assembly
Before
At month-end, someone pulls rent roll, expenses, and vendor invoices per property from separate systems, reconciles them by hand, and formats a statement for every owner.
After
Rent roll, expenses, and invoices get pulled and reconciled automatically per property on a schedule. A person reviews the finished statements before they go out to owners.
Maintenance request intake
Before
Requests come in by phone, text, email, and a resident portal. Someone logs each one into the work order system by hand, decides which vendor to call, and updates the resident when they remember to.
After
Requests from every channel land in one queue, are categorized and matched to the unit automatically, and are routed to the right vendor by rule. Residents get status updates as the work order moves. A person handles the judgement calls and anything urgent.
Systems
Systems this work usually touches
We build around what you already run. These are the categories that come up most in property management workflows.
- Property management platforms and resident portals
- Accounting and trust accounting
- Phone, text, and email channels where requests arrive
- Vendor management and work order tracking
- E-signature and document storage for leases and applications
- Spreadsheets used for month-end reconciliation
Where we'd start
Related solutions
FAQ
Property Management: common questions
Requests come in by text and phone. Can those be captured?
Yes. Text and email can be read and categorized on arrival. Phone requests are captured at the point your team logs them, with the rest of the routing and status updates automated from there.
Do you make tenant screening decisions?
No. We automate collecting and checking application documents for completeness and consistency. The screening decision stays with your team and your written policy. The system prepares the file; a person decides.
Can owner statements go out without a person checking them?
They can, but we recommend a review step. The pipeline does the pulling and reconciling and flags anything that doesn't tie out. A person's five-minute review before release is where the judgement belongs.
Get started
Show us what eats the most hours across your portfolio.
Maintenance intake, screening, owner statements, or invoice matching: tell us which one gets worse as units grow.
We'll reach out at a time that works for you. No cost, no obligation.